christopher miller discusses marketing, technology and emerging media in the digital space

13th
NOV

Paperless check-in on AA

Posted by Chris under Travel

So I’m flying on AA tomorrow out of ORD and plan to try to new paperless check-in, info below. But here’s what I’m wondering. When you go through the scanner and they say “keep your boarding passes out” and the TSA person looks at it once you go though the metal detector, how’s that going to work with my iPhone or Blackberry?

Will let you know tomorrow!

12. Paperless Flight Check-In

Q:  What is Paperless Flight Check-In?
A: 


Now when you check in for your flight departing from Los Angeles (LAX),
Chicago O’Hare (ORD), or John Wayne/Orange County (SNA), you can choose
to receive your boarding pass for any nonstop flight with a single
passenger electronically on your mobile phone or PDA.

  • When checking in on AA.com, choose the
    “Email to Cell Phone or other Mobile Device” option and include the
    email address for your mobile phone or PDA.
  • Retrieve your
    Mobile Boarding Pass via your email and save it to your phone for easy
    access at the security checkpoint (check your phone/PDA manual for
    options on how to save emails and view offline).
 
Q:  If
I’ve checked in with Paperless Flight Check-In and have a Mobile
Boarding Pass on my cell phone or PDA, what should I do once I arrive
at the airport?
A: 

At the airport, retrieve the boarding pass from your cell phone or PDA
and make sure the entire barcode is visible on the screen. Also, turn
the backlight setting for your phone/PDA display to the brightest mode.
Proceed directly to Security with your government-issued photo
identification and mobile boarding pass. Show the barcode at your
security checkpoint as you would a paper boarding pass. If the scanner
cannot read your barcode, a paper boarding pass will be required.

You may then proceed right to your departure gate where you wait
for your boarding group to be called. Be sure to verify your gate
assignment when you arrive at the airport as gate assignments and
departure times may change. You must be at your gate for boarding at
least 30 minutes prior to scheduled departure time. Reservations are
subject to cancellation if you are not checked in and at the departure
gate at least 15 minutes prior to departure

Be sure to have your boarding pass displayed on your mobile phone or
PDA once your boarding group is called. You will need to show the
mobile boarding pass to the gate agent for it to be scanned, as you
would a paper boarding pass. If the scanner cannot read your barcode at
the gate, a paper boarding pass will be required.
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